Privacy policy

At ClickZovo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our Shopify store.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect the following information:

• Full name
• Delivery and billing address
• Phone number
• Email address
• Order and purchase details
• Payment-related information
• Information you provide when contacting customer support
• Device, browser, and website usage information

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm your purchases and provide order updates
• Contact you regarding your order
• Provide customer support
• Process payments securely
• Improve our products, services, and website
• Prevent fraud, unauthorized transactions, and security issues
• Send promotional messages or offers when permitted by applicable law and where appropriate

3. Payment Information

Payments made through our store may be processed by third-party payment providers. ClickZovo does not normally store your complete payment card details on its own servers. Payment information is handled by the relevant payment provider according to its own privacy and security policies.

For Cash on Delivery (COD) orders, we may collect the information necessary to verify and deliver your order.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, including:

• Shopify and related e-commerce services
• Payment processors
• Courier and delivery companies
• Website and technology service providers
• Customer support providers
• Legal or government authorities when required by law

These parties may only receive information necessary to perform their services or comply with legal requirements.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and provide relevant functionality.

You can adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some features of our website.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal information only for as long as reasonably necessary to:

• Complete your orders
• Provide customer support
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud
• Comply with legal and regulatory obligations

When information is no longer required, we may securely delete or anonymize it.

8. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Ask questions about how your information is used

To make a privacy-related request, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites or services. ClickZovo is not responsible for the privacy practices, content, or security of these third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended for children who are unable to legally enter into a purchase agreement. We do not knowingly collect personal information from children for the purpose of making unauthorized purchases.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements. Any updates will be posted on this page with a revised Last Updated date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us